If you are using the internet on a computer for either work or video games or even just for browsing, you have likely a YouTube tab opened on your browser. It could be for music or watching videos when you are queuing for a match in a competitive game.
YouTube is everyone’s choice to watch and share their videos, whether they are of their cute pets or sharing their best gaming moments.
The best thing about YouTube is it can be used for a variety of reasons. You can use it for music, learn new skills, learn cooking, and so much more.
It has become everyone’s favorite platform for viewing videos, and for relatively good reason. Videos alone are not the great thing about YouTube. Comments complete the great experience on the video-sharing platform.
Users rarely face any problem when it comes to YouTube, but recently, many users have reported an issue, and it affected a lot of users worldwide.
The issue is, YouTube comments do not load on the application or browser.
Comments add extra spice to the videos and surprisingly elevates the video viewing experience; without the comments, the videos somewhat become bland.
In some videos, comments add extra information, which makes the video make more sense.
Sometimes, a user is searching for a solution and finds the fix in the comments instead of watching a 10-minute video, which makes comments valuable.
How To Fix YouTube Comments Not Loading Problem?
If you are in a similar position and your search for YouTube not loading comments bought you to this article, you are in the right place, as we will discuss a few reliable workarounds that you can try to fix the issue, and you will be seeing comments again on YouTube.
Without wasting any time, let us discuss the workarounds which can potentially fix the comments not loading on the YouTube issue.
1- Clear Chrome’s Data
The first and the simplest fix that you can try to fix the YouTube not loading comments issue is by clearing Google Chrome’s data. Sometimes, due to corrupted or missing files in the browser’s data can cause the websites to misbehave.
The website misbehaving issue might not just be limited to YouTube, in such cases, as you can experience the same issue on a different website where it does not load the data on the page, or all of the images fail to load, and similar issues.
The fastest solution to this issue is by clearing the temporary cache or other data that Chrome and other browsers use to load websites quickly. Using cache, the browsing becomes quick and more responsive.
Cookies and other data also have the same purpose. The browser uses these data types to load website assets, which are used on every page so it would not have to load the assets every time you visit a new page.
There is a chance that some of the data stored on your computer’s hard drive are corrupted, which might be why you are unable to view comments on YouTube. Here is how you can clear your Chrome browser’s data:
- Go to chrome://settings/clearBrowserData by typing the address in the address bar in chrome.
- In the new window, set the “Time range” to “All time”.
- Check the Browsing history, cookies, and cached image boxes.
- Press the “Clear data” button and wait till the browser clears all of the caches.
- Restart your browser if necessary.
If you are facing the comments not loading issue on other browsers, try clearing data the same way you do on Chrome to see if the issue persists or not.
2- Reload The YouTube Page
This method is a straightforward and simple fix. It might sound not-so-convincing but trust me, sometimes these simple fixes can make your life a breeze, and when you restart, the browser will fetch everything from scratch.
You might fix the issue by simply reloading the YouTube page. Connection issues can occur randomly at a time, and if the comments are not loading to random connection or crashing issue, reloading the YouTube page will bring back the comments.
To reload the YouTube page, on the right side of the address bar, press the round arrow button, and it will reload the webpage. After reloading, check if the issue is resolved or does it persist?
If, due to a connection issue, the comments failed to load, restarting the webpage should fix the issue. If not, there are tons of other workarounds, yet to come.
3- Check Your Internet Connection
Having a bad internet connection can make one’s life hard. If you have a strong internet connection with blazing-fast transfer speeds but keeps getting disconnected or the speeds suddenly drop during usage.
These are all signs of a poor connection and can hinder the download and can corrupt data files.
There is a very high chance that due to internet connection issues, you might be experiencing comments not loading on YouTube issue.
The internet is full of tutorials that will help you in improving your internet connection. Make sure the internet connection from the router to your system is okay, ensuring proper connection.
If you have any internet connection issues, you might have to contact your ISP to resolve the issue. You can also check the properties of your internet from your router’s IP address.
Go to the settings and check if you are receiving the speeds that you are supposed to get?
You might not be getting the speed or have due to any technical issues the YouTube comments are unable to load.
4- Disable Proxy Connections
Proxy and VPN connections sometimes can cause the websites or web apps to misbehave. YouTube is not an exception. If you are using a proxy or VPN service on your system or your browser, try disabling the program to see if the problem persists.
A lot of the time, the proxy settings can override the network settings, which sometimes can cause connection issues.
If you are using a proxy connection, try disabling it for a couple of minutes and try reloading YouTube to check if the comments load or not.
If they are loading, it means your proxy settings are preventing the comments from loading. It could be due to any technical issue.
If the comments are still not loading, you can try other workarounds. It will at least rule out the possibility that proxy connection is not the culprit behind the issue.
If you are not familiar with how to disable the proxy connection in Windows 10, here is how you can do that:
- From the desktop, press the Start button and open “Settings”.
- From the new window, find and select “Network & Internet”.
- Select the “Proxy” tab from the left side of the Settings window.
- Turn off the “Automatically detect settings” and “User a proxy server”.
- Close the Settings window when done.
This should disable the proxy settings in Windows 10. Try accessing YouTube again and check if the comments are loading or not.
5- Disable Ad Blocker
Ads are annoying, and YouTube is full of them. Most users on the internet use adblocker to save themselves from the havoc of ads on videos.
If you have tried the workarounds so far and faced bad luck and the comments are still not loading, there is a chance that ad blocker(s) might be the culprit behind the issue.
If you have an ad blocker installed on your PC, which is most likely to be true, try disabling the ad blocker(s) to check if you can load comments this time.
This is to ensure that there are not any ad blocker(s) that is causing issues with YouTube.
To disable adblocker in Chrome:
- Open Chrome from your desktop, press the three dots on the top right side of the browser, right beside the address bar.
- Select “More tools”, and then select “Extensions”.
- From the list, disable the adblocker which you are using (if you are using more than one, make sure to disable them as well).
- Open YouTube and check if comments are loading or not.
6- Try Incognito Mode
If you are still unable to load comments despite following all of the workarounds mentioned, you might want to check if your browser’s data is fine or is it corrupted. By browser data, I mean cookies, cache and cached images, and other data.
There is an easy way to do that. You can browse the web without any of the stored cache and cookies if you browse in incognito mode.
Incognito mode is a mode, which allows a user to browse in privacy without storing any data on the hard disk.
It hides your browser history, and other users cannot keep a track of the website that you have visited during the incognito mode.
You may see different names of incognito mode on different browsers, like browse in private, private mode, etc. All of them refer to incognito mode.
While using incognito mode, you will not have to worry about cookies, cache, and other stuff. The browser also will not use extensions, which is like killing two birds with one stone.
In short, the incognito mode will allow you to check whether your browser data and extensions are correct or not.
Here is how you can access incognito mode in Chrome or any other browser:
- Open Chrome from your desktop, press the three dots on the top right side of the browser, right beside the address bar.
- Select “New incognito window” from the menu. You can also open Incognito mode by pressing the “Ctrl + Shift + N” keys on your keyboard.
- Chrome will open a new private window, search YouTube in the address bar and load any video to check if the comments are loading or not.’
If the comments are loading, it means your browser’s data might be corrupted, or any of the extensions which you are using is preventing the website from loading any comments.
7- Sign In
In this method, if you are using your browser without signing in to the browser, you might want to try signing in again.
According to some users on the internet, signing in on Chrome has fixed the YouTube comments not loading issue.
For signing in, you will have to use your Google account. The fix itself sounds weird, but it might be worth giving a shot. If you do not have a Google account:
- First, head over to Google’s website and press the Sign in button on the top right side of the page.
- On the next page, select “Create account” and then select “For myself”.
- Follow on-screen fields to fill out the webpage with your information to create a new account.
After creating the new account:
- Head back to YouTube and press the “SIGN IN” button.
- You will be redirected to a similar Google page. Add your Google credentials to sign in on YouTube.
- Open any video to check if the comments are loading or not.
8- Check Extensions
If any of the above methods have failed to resolve the issue of comments not loading on YouTube, the next thing you can try is by checking your browser’s extensions.
Due to any faulty extension, which can happen due to a couple of reasons, you might not be able to check YouTube comments.
This method can take some time, depending on how many extensions you use. In my case, I use a lot of extensions, so checking each extension, one by one, is very painful.
In this method, we will try disabling all extensions first to check if the comments are loading or not.
If the comments are loading, it means our culprit is extensions. If the comments are not loading, you can enable them again. Here is what you need to do:
- Open Chrome from your desktop, press the three dots on the top right side of the browser, right beside the address bar.
- Select “More tools”, and then select “Extensions”.
- From the list, one by one, disable all of the extensions and check whether comments are loading.
- If the comments are loading, get back to the extension page, and enable one extension from the page.
- Check YouTube again for comments; keep repeating this process until you find the faulty extension.
9- Clear App Cache/Data (Android/ iOS)
If you are trying to watch a video on your Android or iOS device, with a potential goldmine of comments, but everything is there except for comments, there are not many workarounds to resolve that issue that you can follow from this guide, compared to computers or laptops.
However, there is one thing that you can try if you are on Android or iOS, which is by clearing the application’s cache and data. It may be the potential fix for mobile phone users, but there is a catch.
If you are not familiar with app cache and data, it stores data that is used by the application a lot to make browsing quick and more responsive.
Clearing the cache will permanently delete the data, including the saved videos on your phone.
You might want to follow this step as a last resort as the deleted data will be impossible to recover, so any saved video will be gone after clearing the cache and data of YouTube.
If you have not cleared app cache before, here is how you can do it on your phones:
Clear app cache and data on Android.
- Open the Settings of your Android device.
- Go to the Apps category.
- Find and select “YouTube” from the list.
- Under the Storage section, select the “CLEAR CACHE” and “CLEAR DATA” buttons.
Clear app cache and data on iOS.
- Open Settings of your iOS device.
- Go to General, and then select “iPhone Storage”.
- Find and select “YouTube” and select “Offload App” (Only available in iOS 11.0 and above).
For better clearing junk files, you might want to use a third-party application for both iOS and Android. After clearing the app cache and data, check if the issue persists.
10- Reset Your Browser
One of the last methods that you can try to fix the issue, if none of the methods above worked for you, is by resetting your browser to the default values.
Sometimes, due to poor internet connection, the files on your browser can get corrupt, or they might not work as intended.
This might have happened with your browser, which could be why you are not able to see the comments on a YouTube video.
Your browser settings might also not be properly configured, which could be another potential reason causing the issue.
Resetting your browser (on which you are unable to load comments) will set the value to the default.
If there are any bad files or invalid settings configuration, the reset option will set everything to default, and who knows, it might be the solution you are looking for.
You can reset the settings of any browser since Chrome is the most used browser; here is how you can reset the settings:
- Open Chrome from your desktop.
- Press the three dots on the top right side of the browser.
- Then select “Settings”.
Note: you can open settings by typing “chrome://settings” into the address bar and search for “settings”.
- Scroll down and expand “Advanced”.
- Go to the bottom of the settings, find and select “Restore settings to their original defaults”.
- On the “Reset Settings?” prompt, press the “Reset Settings” button to reset your browser’s settings.
- Open YouTube to see if the issue still persists.
11- Update Your Browser
One of the last things that you can try to get the comments back on YouTube videos, if so far nothing has worked for you, is by checking whether your browser is up-to-date or not. Sometimes, outdated software can cause so many issues.
You can check if your browser is up to date. If it is not, it might be the bad—guy preventing you from reading comments which can be either informative or can be a great ride of sheer entertainment.
Yes, there are ways to check for updates from the browser’s settings instead of searching online.
If Google’s Chrome is your default browser, here is how you can check for updates:
- Open Chrome from your browser and paste the following line in the address bar, on the top of the browser, and press Enter on your keyboard:
chrome://settings/help - It will open the user settings and take you directly to the place where you can check for updates.
- If there is an update pending, Chrome will automatically download it to the latest version. Press the “Relaunch” button to re-launch Chrome to the updated version.
- Open YouTube to check if the comments are loading or not after updating the browser to the latest version.
If outdated Chrome or your default browser is the main cause of comments unable to load on YouTube, will resolve this issue.
On the contrary, you can also use a third-party software to keep checking for the latest updated version of your browser.
If you are on other browsers than Chrome, go to the settings and search for updates to check if your browser is up-to-date to the latest version or not.
12- Try A New Browser Profile
Just like you signed in on to your Chrome using your Google’s ID, you can also try using another browser profile to check whether the comments are fully loading on the new profiles, or is still the same. Chrome offers users to switch between multiple users.
Just like in Windows, multiple numbers of users can use the same system but cannot access another person’s browser data or other data stored on the hard drive. User profiles work the same on Chrome.
If you have tried all possible workaround but had no luck in resolving the issue so far, the last thing that you might want to try is using a new browser profile. If you are on a mobile phone, you can only use one profile on Android or iOS phones.
Here is how you can add a new profile and how to switch to another person or profile on a computer:
Create New Profile on Chrome
- Open Chrome from your desktop.
- On the top-right corner of the browser, right beside the address bar, press the Profile icon.
- A new Google Chrome window will pop up. Select the “Add person” button on the bottom right side of the window.
- Add a name for the new profile and select any profile picture to your liking.
- Press “Add” when done.
- A new profile will be created. Head over to YouTube to check if Chrome is able to fully load comments on the newly created profile.
Switch between two persons or profiles
To switch in between two persons or profiles:
- Open Chrome from your desktop.
- Select the Profile icon on the top-right corner of the browser.
- Choose the new profile or person you wish to switch to.
Fun Fact:
YouTube is a great platform and everyone’s choice for video sharing and viewing. The website is one of the quickest and fastest video-sharing platforms. It rarely has any issues on the front side, but sometimes it does.
There is one particular issue that started to irritate a lot of users worldwide.
The issue is, sometimes, due to some technical issue, YouTube is unable to load comments and shows a blank screen in the comments section.
Frequently it shows a loading icon that keeps on rotating and does not load the comments.
Many people will believe that it could be due to their internet connection issue. There are so many reasons which can cause this issue, and a bad connection might not be one of them. There is not an exact cause of this issue.
Similar to the causes, there is not a single fix that can assure to fix the issue. Sometimes, due to a backend issue, the comments might not load, despite trying multiple solutions.
So, keep trying the listed workarounds to check which one works for you.
The Bottom Line
YouTube is a public video-sharing platform that blew up in a matter of few years to become people’s favorite place for viewing and sharing videos, and all of the popularity that YouTube received is due to good reasons.
It can be used for almost anything; you can learn anything from cooking to creating cool art and learning any skill that can earn you money without having to leave your house.
Users barely face any issues related to YouTube, but there are issues. One of the issues which the users faced recently on YouTube is, sometimes, YouTube gets stuck into a loop where it constantly loads comments.
On some videos, comments are a goldmine of entertainment, and sometimes, their comments provide more information than the tutorial itself.
Without any comments, the videos feel bland. There are not many specific reasons that cause this issue.
Detecting the problem can be cumbersome and take time; however, due to multiple numbers of solutions, you can try fixing the issue on your system or mobile device. Fortunately, there are as many solutions as the reasons that can cause this issue.
With the help of this guide, hopefully, you can resolve this annoying issue in no time.
Frequently Asked Questions (FAQs)
Q1- How can I load all comments on YouTube?
Ans: There are multiple methods that you can try to fix the issue where your browser is unable to load comments on YouTube. The fastest and quickest solution that you can try is by reloading the page multiple times.
If reloading does not work, try signing in to Chrome.
Q2- Why are YouTube Comments not loading?
Ans: It could happen due to multiple reasons. The comments might not be loading due to poor internet connection or due to invalid settings configuration. There is also a possibility that YouTube servers are down for maintenance, and hence, YouTube is having trouble loading all comments.
Q3- How do I know if someone replied to my YouTube comment?
Ans: You can check the replies to your YouTube comment very easily. To check replies, on the left side of your profile, on the top right corner of the YouTube page, click the bell icon to open the menu. If anyone has replied to your comment, the bell will become red with a number on the ring.
The number indicates how many people have replied to your comment. It is the same as Facebook.
Q4- Why can’t I see people’s comments on my YouTube videos?
Ans: You might not have enabled comments on your video in the settings. You can enable the settings by going to YouTube Studio > settings > Community > Defaults on your browser in your desktop.
Under the “Comments on your new video”, select “Allow all comments”. You should be able to see comments on your videos as soon as someone will post a comment.
Q5- Why did YouTube remove polls?
Ans: The main reason behind removing polls is due to the low usage of the feature, as per the YouTube team’s statement. According to the statement, only 0.2% of the channels (that uploaded a video this year) used poll cards.
This decision left a bitter taste in a lot of content creators as many criticized Google for removing the polls.
